Consumer Survey

Dear Consumer!

Thank you for your business with DDAP-RAX.

To help us to improve our products and service quality, and to fulfil your requirements at our best, please, answer the following questions.

Your Information:

Quality Management System / Products Certificates of Your Company

What is the most important thing for you when choosing a Supplier?

(1 - less important, 5 - most important)

Price:
Quality:
Trustworthy of the Supplier:
Geographical closenest:
Longevity of relationship:
Supplier’s reputation:

How would you evaluate your satisfaction with doing business with our company

(0 - Do not have an answer, 1 - Do not satisfied at all, 2 - Satisfied in general but it could be better in some points, 3 - Satisfied)

Quality of Our Services

How the drawings of our products meet your requirement (standards, contact terms):
How the quality of our products match your requirements (contract terms):
Promptness of work on your inquiries, comments, complaints:

Uploading

Quality of uploading of semi-finished axles:

Packing, marking

How the quality of packing matches your requirements (contract terms):

Quantity

How the quantity of delivered products matches your requirements (contract terms):

Service

Availability of information about our company:
Timeliness of informing on any issues:
Staff competence:
Quality and completeness of the accompanying documentation:
Completeness of quality requirements of the consumer in the contract:

Where do you get from information about our company?

What would be your suggestions for us to improve our services?