Privacy Policy of DDAP-RAX LLC

Privacy Policy of DDAP-RAX LLC

Effective date: 16.04.2025р.

The following Privacy Policy describes the treatment of information provided or collected by DDAP-RAX LLC on its own and third-party online, digital and communication platforms on the Internet.

1. What information we collect

1.1. Personal data:

  • First name, surname;

  • Contact information (phone, email, etc.);

  • Other data that you voluntarily provide to us through forms on the Site and other Internet sources.

1.2. Automatically collected information:

  • IP address;

  • Browser type and device;

  • Data on visited pages and interaction with the content of the Site and other Internet sources;

  • Cookies and other tracking technologies.

2. How we use the information

The information collected is used for the following purposes:

  • Provision and improvement of our services;

    • Processing of inquiries and feedback;

    • Market research;

      • Marketing and newsletters (with your consent);

      • Fulfilment of legal obligations.

3. Who processes the data:

Personal data is processed by authorised employees of DDAP-RAX LLC, contractors (if involved), as well as services of third-party platforms (analytics, social networks, payment systems) solely for the purpose of providing services, communication and improving the user experience.

4. Protection of your personal data

 We pay great attention to the security of your data. We take all necessary technical and organisational measures to protect your information from unauthorised access, alteration, disclosure or destruction.

However, please note that no method of transmitting data over the Internet or storing it electronically can provide a complete guarantee of security. While we use reliable and generally accepted security measures, we cannot guarantee the absolute security of information.

5. Transfer of data to third parties 

5.1.We do not transfer your personal data to third parties without your consent, except when it is necessary to fulfil legal obligations or provide services through partners.

5.2. Our website and other links to third-party websites may contain links to third-party websites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly encourage you to review the Privacy Policy of each site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6. Privacy of Children's Data

We do not knowingly collect personal data from children under the age of 14. If we become aware that such data has been provided without the consent of a parent or guardian, it will be deleted immediately.

7. Use of Cookies 

The website uses cookies to improve its performance and analyse traffic. You can configure the settings for saving cookies in your browser.

8. Rights of users of

You have the right to:

  • Access to your data;

    • Correct, update or delete your data;

      • Withdraw consent to the processing of personal data;

      • Lodge a complaint with the relevant supervisory authority.

9. Changes to the Privacy Policy DDAP-RAX LLC reserves the right to update this Privacy Policy and to determine the timing of updates independently. Updates will be published on this page with the date of the last change.

9. Changes to the Privacy Policy 

DDAP-RAX LLC reserves the right to update this Privacy Policy and to determine the timing of updates independently. Updates will be published on this page with the date of the last change.

10. Comments and questions 

If you have any comments or questions regarding this Privacy Policy of DDAP-RAX LLC, you can contact us in a format convenient for you: tel. +38 (067) 106 49 94,  email: info@ddaprax.com

11. Legal regulation

By answering the questions of the questionnaire or other forms of survey containing questions about personal data, in accordance with the Law of Ukraine ‘On Personal Data Protection’ dated 01.06.2010 №2297-VI, you give your consent to DDAP-RAX LLC to process your personal data for the purpose of conducting marketing research and other purposes of using the information specified in clause 2 of this Privacy Policy.

  • Law of Ukraine on Personal Data Protection

https://zakon.rada.gov.ua/laws/show/2297-17#Text

Definition:

Browser is a program for browsing websites and interacting with information on the Internet.

Communication platforms - digital communication channels and interactive services, including messengers, chatbots, etc.

Online platforms - social networks, video hosting (including YouTube).

Personal data means any information relating to an identified or identifiable person.

Device means any technical means by which information is provided or received (computer, smartphone, tablet, etc.).

Digital platforms - Internet services, media resources, online information channels.